After completing the eight-week Parent Effectiveness Training course, parents will have the ability to:
- Understand the Behavior Window.
- Distinguish between Acceptable and Unacceptable Behavior.
- Determine who “own the problem” in a given situation.
- Recognize when their child needs their help as a skilled listener.
- Identify the 12 Roadblocks to Communication.
- Avoid the Roadblocks that cause most helping attempts to fail.
- Use silence, acknowledgments and door-openers to help their child with a problem.
- Active Listen to hear their child’s feelings.
- Active Listen to clarify information.
- Acknowledge others’ efforts with Appreciative I-Messages.
- Prevent problems and conflicts using Preventive I-Messages.
- Modify the environment to prevent problems and conflicts.
- Determine what to do when a child’s behavior is interfering with the parent’s meeting their needs.
- Develop a three-part Confrontive I-Message.
- Confront their child’s unacceptable behavior with an I-Message.
- Shift gears between I-Messages and Active Listening when appropriate.
- Recognize conflict situations.
- Avoid the use of Method I and Method II.
- Set the stage for Method III Conflict Resolution.
- Use Method III to resolve a conflict between the parent and child.
- Use Method III to mediate a conflict between others.
- Distinguish between Conflicts-of-Needs and Values Collisions.
- Handle Values Collisions.
- Be able to use the Behavior Window to identify problem ownership and the appropriate skill/s needs to solve the problem.